IA Agent

Teams in ChateCommerce: Organize Your Agents and Automate Chat Routing

What It Is and What It’s For Teams allow you to organize your agents into specialized groups based on their...

Playground: test your AI Agent before connecting it to a channel

What it is and what it’s for The Playground is a test chat built into your AI Agent’s settings screen....

Automatic ticket management with AI Agent: detect the cases that need human intervention

El Agente IA de Chatecommerce detecta cuándo una conversación necesita intervención humana y genera tickets automáticos con toda la información...

Order status: let your customers check their purchase from the chat

What it is and what it’s for Order status is an AI Agent feature that lets your customers check the...

Automatic tagging: organize and analyze your conversations with AI

What it is and what it’s for A tag is a category you assign to a chat to identify what...

Fuentes de conocimiento: entrena tu Agente IA con FAQs, enlaces y archivos

What it is and what it’s for Knowledge sources are the information about your business that the AI Agent uses...

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