{"id":32998,"date":"2026-09-30T13:32:27","date_gmt":"2026-09-30T13:32:27","guid":{"rendered":"https:\/\/help.chatecommerce.com\/novedades\/automatizaciones-100-personalizadas\/"},"modified":"2026-10-02T16:24:54","modified_gmt":"2026-10-02T16:24:54","slug":"automacoes-personalizadas","status":"publish","type":"novedades","link":"https:\/\/help.chatecommerce.com\/pt-br\/novedades\/automacoes-personalizadas\/","title":{"rendered":"Automa\u00e7\u00f5es 100% Personalizadas"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Agora voc\u00ea pode ampliar as informa\u00e7\u00f5es dos seus contatos com campos personalizados (plano contratado, etapa de vendas, vencimentos etc.) e disparar automa\u00e7\u00f5es combinando at\u00e9 3 condi\u00e7\u00f5es. Crie fluxos de vendas complexos com base em qualquer dado do contato.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>O que mudou<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Campos personalizados:<\/strong> Defina campos de texto, n\u00famero, data, sim\/n\u00e3o, URL ou listas suspensas para cada contato<\/li>\n\n\n\n<li><strong>Automa\u00e7\u00f5es baseadas nesses dados:<\/strong> Dispare mensagens autom\u00e1ticas com base em qualquer campo personalizado, combinando at\u00e9 3 condi\u00e7\u00f5es<\/li>\n\n\n\n<li><strong>Gest\u00e3o centralizada:<\/strong> Edite os campos pelo perfil do contato ou diretamente pela conversa<\/li>\n\n\n\n<li><strong>Integra\u00e7\u00e3o com API:<\/strong> Sincronize campos personalizados com sistemas externos (CRMs, planilhas etc.)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Casos de uso<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Onboarding personalizado por etapa de vendas, lembretes de vencimento de assinaturas, automa\u00e7\u00f5es com base nos planos contratados e reten\u00e7\u00e3o baseada em dados importantes do cliente.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Requisitos<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Criar os campos personalizados de acordo com as necessidades do seu neg\u00f3cio<\/li>\n\n\n\n<li>Preencher os dados nos perfis dos contatos<\/li>\n\n\n\n<li>Configurar automa\u00e7\u00f5es que utilizem esses campos<\/li>\n<\/ul>\n","protected":false},"featured_media":32913,"parent":0,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categoria-de-novedad":[],"class_list":["post-32998","novedades","type-novedades","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Automa\u00e7\u00f5es 100% Personalizadas | Com\u00e9rcio social - Venda atrav\u00e9s do WhatsApp, m\u00eddia social e Chat<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.chatecommerce.com\/pt-br\/novedades\/automacoes-personalizadas\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automa\u00e7\u00f5es 100% Personalizadas | Com\u00e9rcio social - Venda atrav\u00e9s do WhatsApp, m\u00eddia social e Chat\" \/>\n<meta property=\"og:description\" content=\"Agora voc\u00ea pode ampliar as informa\u00e7\u00f5es dos seus contatos com campos personalizados (plano contratado, etapa de vendas, vencimentos etc.) e disparar automa\u00e7\u00f5es combinando at\u00e9 3 condi\u00e7\u00f5es. 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