{"id":32997,"date":"2026-09-30T13:32:27","date_gmt":"2026-09-30T13:32:27","guid":{"rendered":"https:\/\/help.chatecommerce.com\/novedades\/automatizaciones-100-personalizadas\/"},"modified":"2026-10-02T16:25:45","modified_gmt":"2026-10-02T16:25:45","slug":"customized-automations","status":"publish","type":"novedades","link":"https:\/\/help.chatecommerce.com\/en\/novedades\/customized-automations\/","title":{"rendered":"100% Customized Automations"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">You can now expand your contact information with custom fields (subscription plan, sales stage, expiration dates, etc.) and trigger automations by combining up to 3 conditions. Create complex sales workflows based on any contact data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What changed<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Custom fields:<\/strong> Define text, number, date, yes\/no, URL, or dropdown fields for each contact<\/li>\n\n\n\n<li><strong>Data-based automations:<\/strong> Trigger automated messages based on any custom field by combining up to 3 conditions<\/li>\n\n\n\n<li><strong>Centralized management:<\/strong> Edit fields from the contact profile or directly from the conversation<\/li>\n\n\n\n<li><strong>API integration:<\/strong> Sync custom fields with external systems (CRMs, spreadsheets, etc.)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Use cases<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Personalized onboarding based on sales stage, subscription expiration reminders, automations based on subscribed plans, and retention workflows based on key customer data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Requirements<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create custom fields according to your business needs<\/li>\n\n\n\n<li>Add data to contact profiles<\/li>\n\n\n\n<li>Configure automations that use those fields<\/li>\n<\/ul>\n","protected":false},"featured_media":32912,"parent":0,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categoria-de-novedad":[],"class_list":["post-32997","novedades","type-novedades","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>100% Customized Automations | Social Commerce - Sell through WhatsApp, social media and Chat<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.chatecommerce.com\/novedades\/automatizaciones-100-personalizadas\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"100% Customized Automations | Social Commerce - Sell through WhatsApp, social media and Chat\" \/>\n<meta property=\"og:description\" content=\"You can now expand your contact information with custom fields (subscription plan, sales stage, expiration dates, etc.) and trigger automations by combining up to 3 conditions. Create complex sales workflows based on any contact data. What changed Use cases Personalized onboarding based on sales stage, subscription expiration reminders, automations based on subscribed plans, and retention [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.chatecommerce.com\/novedades\/automatizaciones-100-personalizadas\/\" \/>\n<meta property=\"og:site_name\" content=\"Social Commerce - Sell through WhatsApp, social media and Chat\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Chatcenternetwork\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-02T16:25:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/help.chatecommerce.com\/wp-content\/uploads\/2026\/09\/image.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1201\" \/>\n\t<meta property=\"og:image:height\" content=\"629\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ChatCenterNet\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"100% Customized Automations | Social Commerce - Sell through WhatsApp, social media and Chat","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/help.chatecommerce.com\/novedades\/automatizaciones-100-personalizadas\/","og_locale":"en_US","og_type":"article","og_title":"100% Customized Automations | Social Commerce - Sell through WhatsApp, social media and Chat","og_description":"You can now expand your contact information with custom fields (subscription plan, sales stage, expiration dates, etc.) and trigger automations by combining up to 3 conditions. 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